We make every effort to price check our own products on-line to ensure that we’re offering our valued clients competitive prices. Our goal is to earn the respect of our clients by offering quality products, fair pricing and V.I.P. benefits. Lakehouse offers many unique products but we understand that some may be available elsewhere. If within 5 days of your purchase you find the exact product offered at a lower price elsewhere please let us know. We’ll be happy to either match the price or provide store credit for the difference. (Please note Lakehouse V.I.P clients have 14 days after purchase to qualify for this same guarantee).
Our policy varies depending upon product and payment used. Many companies, including Lakehouse, have varied prices dependent upon currency changes, delivery costs and other variables such as import duties.
Price Protection and Matching Conditions: Prices compared must be on the exact terms as offered by Lakehouse including: taxes, shipping charges, a return policy, be in stock, duties and customs import fees for products from international manufactures. Comparisons are not valid for refurbished-returned items, auction sites, out-of-business or clearance sales or knock-off manufacturers. Price matching must be from authorized competitors in the Canadian marketplace as many U.S. websites will not ship to Canada because of taxes and duties. Sometimes duties come as a surprise with the U.S. shipment and must be paid prior to the shipping company releasing the items. Lakehouse reserves the right not to price match as some products may be limited editions and unavailable for re-order.
If you find a Lakehouse product elsewhere that you believe qualifies for our pricing Guarantee, simply Contact Us with all the details and will be happy to assist you.